Call (855) 746-7977
 
Customer Service

Contact WSS:


Address:
13425 S. Figueroa St.
Los Angeles, CA 90061

Ways to Reach Us:
Toll Free: (855) 746-7977
Email: help@shopwss.com

Hours of Operation:
Monday to Friday, 9:00AM -
6:00PM (PST)

 
 

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Shipping

United Parcel Service (UPS) is a proud partner of ShopWSS and is the exclusive carrier for all outbound packages.

ShopWSS.com is currently offering FREE UPS Ground Shipping for all orders over $75!
The free shipping threshold is applied after discount.
Residents of Alaska and Hawaii are not eligible for free shipping. Hawaii, Alaska and Puerto Rico orders will be shipped via UPS 2nd Day Air. Note, shipments to Hawaii and Puerto Rico may be delayed an additional day.


Shipping is automatically calculated before you submit your payment information. Simply add items to your cart and proceed to the checkout page where you will be offered a choice of shipping methods and prices.

Shipping to P.O. Box Address
At present, ShopWSS does not ship to P.O. boxes. Please be sure to provide a physical address to ensure delivery.

Order Processing Times
Ground Delivery orders generally ship within 1-2 business days of order confirmation, subject to complete order verification. Some orders require additional handling time to ship.

Expedited delivery orders (2nd Day Delivery and Next Day Delivery) received before 12pm Eastern Standard Time (EST) on any business weekday are processed and shipped the same day, subject to complete order verification. Orders received after 12pm Eastern Standard Time (EST) on any business weekday will be processed and shipped the next business day. Orders received over the weekend or on a holiday will be shipped the following business day. Some orders require additional handling time to ship.

Estimated Delivery Time
Delivery time varies by location and weather conditions. UPS Ground orders typically take anywhere from 2-6 business days to deliver. Please visit UPS.com for the latest estimates.

International Shipping
ShopWSS.com has partnered with a trusted third-party company, GlobalShopex.com to fulfill orders for our international customers. Simply put any items you wish to purchase in your shopping cart (certain items may not qualify) and change the Country from "United States" to the desired destination at Checkout. The shipping fee and/or tax and duties will automatically populate into your grand total. You may pay with international credit cards or Paypal. GlobalShopex will process your payment and guarantee delivery. Once your order is complete, all inquiries should be directed to GlobalShopex at customerservice@globalshopex.com or (786)314-7144. You can also call GlobalShopex at one of the numbers below:

  • Australia (Sydney) Tel: (612) 9037 0252
  • United Kingdom Tel: (020) 3371 9380
  • Japan (Tokyo) Tel: (3) 4520 9639
  • Spain (Madrid) Tel: (91) 829 5114
  • South Africa Tel: (27 10) 500-2487
  • Canada (Toronto) Tel: (416) 840 5719
  • France (Paris) Tel: (01) 7666 0593
  • Mexico (DF) Tel: (55) 8525 3179
  • Brazil (Sao Paulo) Tel: (11) 3957 0408
  • Peru (Lima) Tel: (1) 718 0788
  • Colombia (Bogota) Tel: (1) 508 2859
  • Chile (Santiago) Tel: (2) 368 0900
 
 
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